All our prices are stated in Euros, inclusive of VAT (as at 01-01-2014 the rate is 20.00%)

TRANSPORT

You can also have your goods collected by a carrier of your choice.

Bottles are well packed to avoid the risk of breakages.

Wines are transported at Purchaser’s risk. It is essential to check the consignments in front of the deliveryman and, if any damage is discovered, to write any comments on the carrier’s delivery note. The Vendor cannot be held responsible for any damage whatever.

If no one is available to take delivery, the consignment will be left at the place indicated on the delivery note and a copy of this will be put in the letterbox. It will be the Purchaser’s responsibility to collect the consignment within a maximum of 8 working days. The Purchaser may also collect the goods or arrange for their collection from the Vendor’s cellars : in this case, goods will be released only to the Purchaser or to his/her authorised agent on production of written authority and an identity document.

The Vendor will not be held responsible for any accident leading to destruction of the goods or to significant deterioration in their quality in the period prior to despatch of the wines in question (theft, breakage, fire, etc… in the various places of storage or the various transport vehicles).

In such an event, if no stock is available to supply replacements, the Purchaser will be reimbursed by bank cheque in the amount of the invoice value within a maximum of 30 days after the occurrence.

See “Transport”

COMMERCIAL AND LEGAL INFORMATION

ORDER PROCESSING – Wine Deliveries
We accept orders via our website, mail, fax and telephone (written confirmation required).

Orders are processed immediately. Please note, however, that although we update our lists constantly, we may not be able to deliver all they wines you order. In this case, we will inform you and request permission either to send those we have available or to await a new consignment of the same vintage, provided always that this is available from the chateaux.

Unless otherwise indicated in the description, all wines are sold by the bottle and can be bought in mixed cases.

Payment by credit card. The charge is calculated ONLY on the wines available and ready for despatch.

We will send you a final invoice (preferably as an e-mail attachment) before despatch so that you can check that everything is correct.

On request, we can send you a copy of the bank transaction documentation.

PAYMENT

Orders must be paid for prior to despatch by :

• Visa or Mastercard via the WEBSITE. Secure, encrypted payment system (SSL).
  (NB : We reserve the right to refuse this method of payment, depending on the amount or place of delivery). In certain cases and to avoid fraudulent use of remote payment facilities, our bank may insist that we request a photocopy of both sides of your credit card as well as a copy of your passport or identity card to verify information supplied;
• Swift bank draft (wire) drawn in Euros – Purchaser to pay bank charges;
• Postal order in Euros;
• Cheque drawn in Euros on a French bank;
• Cash on delivery (incurs extra charge – please contact us).

RETURNED GOODS

Under the provisions of Article L121-16 of the Consumer Code, the customer has a period of 7 clear days from delivery of the order to return goods for exchange or reimbursement (whichever the Purchaser prefers) without incurring any penalty other than the cost of returning the goods. The goods must be returned unopened in their original packaging.

Before returning any goods, the customer must inform our Customer Service Department by e-mail, fax or letter to obtain a Despatch Number which must be clearly marked on the package(s) being returned. Reimbursement will be made solely by bank cheque, between one to three weeks after we have received and inspected the returned goods.

DUTY FREE

Goods can be purchased duty free if delivered by our carrier and either of the following circumstances apply :

• Goods are bought by private individuals outside the EU area
• • Goods are bought by companies within the EU with a valid Intracommunity VAT number.

Please contact us for further information.

By placing an order the Purchaser is deemed to have read and agreed the Conditions of Sale and Special Conditions.

Only people who have reached the legal age for the purchase of alcohol in their own country are authorised to order from our site.

In compliance with Law No. 78-17 of 6 January 1978 on data processing, computer files and freedom of information, individuals have the right to access, modify, correct or remove any information we hold in their name. You can exercise this right by e mailing us to this effect at info@gvf.fr or by writing to us at the following address : GVF, BP 99, 33330 SAINT EMILION.

In case of any dispute, only the Antibes Courts (Alpes Maritimes) will have jurisdiction.

SPECIAL CONDITIONS FOR FUTURES